Vendor FAQs
For home-service vendors: how to register, get approved and post your services. Free, with no commission. Register as a vendor · Vendor dashboard
Registering
Does ChennaiRentals.one charge vendors a commission?
No. Listing is free and ChennaiRentals.one takes no commission from vendors, tenants or owners. Prices are set by you and agreed directly with the customer.
How do I register?
Open Register as Vendor. The first time, you create an account with a one-time code sent to your email (or WhatsApp where available). After that you sign in with your password and a quick check that keeps bots out.
What do I need to submit?
Your own profile photo (required), your business name, main category, areas served, a short introduction, and each service with details and a price. You can add up to 8 photos of your work. Government certificates and a business registration certificate are optional.
Who sees my phone, email and certificates?
Only the admin. The public listing shows your profile photo, business name, services, prices, areas, photos and badges — never your contact details or the certificate files.
Getting approved
How do I get approved?
An admin reviews your details and records how your identity was confirmed. Only then is your listing shown on the Verified Vendors page.
What is the trust score?
Admin verification gives 40 points. Work photos add 15. A government certificate checked by the admin adds 25, and a business registration checked by the admin adds 20. After 3 or more renter reviews (only from completed visits), ratings add or remove up to 10. It reflects documents checked, not a guarantee of work quality.
What if I'm not approved?
Your registration page shows "Not approved". You can submit a new registration with corrected details.
Posting and updating services
How do I update my services, prices or photos after approval?
Open the Vendor Dashboard. Edit your services, prices, pricing notes, areas and photos, then save. Changes appear on your listing straight away.
What does the live status mean?
Live means renters can see your listing. Paused by you means you switched it off. Paused by admin means the admin has hidden it — contact us.
How do renters reach me?
Renters can send a request, which reaches our desk, or start a private chat with you. Chats appear in your Vendor Dashboard and you get an email for each new message.
Can I share links or take payment in chat?
Links are blocked in chat, and there is a limit on how many messages can be sent per hour. Never ask for or accept payment through messages.
Still stuck? Contact us · See verified vendors
