Terms & Conditions

ChennaiRentals.one is an online rental classifieds publication for Chennai, India, owned and operated by SQEONE SYNERGY LLP ("SQEONE", "we", "us", "our"), Chennai, India. By accessing or using ChennaiRentals.one (the "Service") you enter into a contract with SQEONE SYNERGY LLP and agree to these Terms & Conditions. If you do not agree, please do not use the Service.

The Service lets landlords and agents publish text-only rental classified advertisements ("To-Let" ads), lets renters browse and respond to those ads, and offers paid products such as banner advertisements and sponsored article placements. We are a classifieds platform only: we are not a party to any rental agreement, we do not verify properties in person, and we do not act as a broker or agent.

By continuing to use the Service you accept these Terms. You must be at least 18 years old and, if you use the Service on behalf of a business, you confirm you have authority to bind that business.

You must provide accurate information and keep it up to date. You are responsible for keeping your account credentials confidential and for all activity under your account. All listings are reviewed by our editorial desk before publication; we may edit, decline, or remove any listing at our discretion. You are solely responsible for the content of your ads and must have the right to rent out any property you list.

You must not misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose, or to post false, misleading, or fraudulent ads;
• send spam, run scams, or collect other users' details for marketing without consent;
• post content that infringes anyone's intellectual property, privacy, or other rights;
• post discriminatory content that violates applicable housing or equality laws;
• introduce malware, probe or attack our systems, scrape the site, or otherwise interfere with the Service's security or operation;
• reverse engineer, resell, or redistribute the Service, or circumvent any technical limits.

The Service, including its software, design, documentation, and branding, is owned by SQEONE SYNERGY LLP and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service within these Terms. You retain ownership of the content you submit; you grant us a limited licence to host, display, and process that content solely to operate and promote the Service.

Paid products (such as banner advertisements and sponsored article placements) are sold through our online reseller Paddle. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms. Where we accept payment by UPI, the payment is made directly to our UPI account and confirmed by our desk before the product is activated.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Refunds are handled under our Refund Policy. We offer a 30-day money-back guarantee on all paid products; if you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. Refund requests are processed by Paddle via paddle.net, and by our desk directly for UPI payments. Payment, billing, tax, cancellation, and refund mechanics are otherwise governed by Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.

The Service is provided "as is" and "as available". We do not guarantee uninterrupted, timely, or error-free performance, and we disclaim all implied warranties (including merchantability and fitness for a particular purpose) to the fullest extent permitted by law.

To the fullest extent permitted by law, we are not liable for any indirect, consequential, or special damages (including loss of profits, data, or goodwill) arising from your use of the Service, including any rental transaction between users. Our aggregate liability to you is capped at the fees you paid us in the 12 months before the claim. Nothing in these Terms excludes liability for fraud, death, or personal injury where the law does not allow it.

We may suspend or terminate your access to the Service at any time for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. On termination, your listings are removed; you may request an export of your own content within 30 days.

These Terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu have exclusive jurisdiction. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. We are not liable for delays caused by events beyond our reasonable control. If any clause is found unenforceable, the rest of the Terms continue to apply.

Questions about these Terms: write to chennairentals@sqe.one or WhatsApp our desk at +91 77085 15773.